
Erica Girges
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Última actividad de Erica Girges-
Erica Girges hizo un comentario,
Hi Carlos, As an end user, you can only view, update and create requests that you have access to. If you're not cc'ed on or have public access to other end user's requests then unfortunately you w...
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Erica Girges hizo un comentario,
Hi Stacy & Reshma! Thanks for sharing your feedback. The Advanced Search App was designed to conduct popular Support search needs. For more conclusive results or specific search complexities I reco...
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Erica Girges hizo un comentario,
That definitely isn't expected behavior. Let me go ahead and pull you into a ticket so we can get a better look at your instance and the app.
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Erica Girges hizo un comentario,
Hi Praveen, In both the Triggers and Automations API's you'll see the conditions and actions properties. if you're looking to only return the conditions & actions of a specific automation you could...
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Erica Girges hizo un comentario,
Hi Lukas, If you're looking for how to add and configure the Support SDK within your mobile app, you can check out this article which walks you through the process. Hope this helps!Erica
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Erica Girges hizo un comentario,
Hi Nicole,Is there a refresh on any of the ticket tabs happening before this error is received?
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Erica Girges hizo un comentario,
Hi Chris, Currently, we don't support SCIM based user provisioning. This specific plugin is non-SCIM user provisioning. However, it is something our teams having been looking at. I really apprecia...
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Erica Girges hizo un comentario,
Hi Yurii, Just to confirm, are you saying that in order to access the nav_bar app you need to manually click on it via the nav bar or are you actually having to toggle multiple apps first in order ...
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Erica Girges hizo un comentario,
Hey H M, The reasoning behind the redirect url variation ('?' vs '#') is because with the Authorization Code grant flow your application is defining the request, handling the user access decision a...
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Erica Girges hizo un comentario,
Hi Gabriele, I went ahead and created a ticket for you but can share with you here as well the question that I had. I noticed the external url for the attachment is to Jira. Do you know if that ur...