Erica Girges
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Votos de actividad por Erica Girges-
Hey Ronald, Thanks for clarifying. In that case we probably don't want to use that specific Webhooks feature as those need to be predefined by the user. What app location are you building the app f...
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Hi Yoon, Just to clarify, are you looking for reports on Side Conversations through Teams or updates on tickets created from Teams?
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Hi James, It isn't suggested to update these fields after ticket creation. However, since you are creating a new ticket when setting these values it should set them accordingly. Let me go ahead an...
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Hi Mark, This would require some minor tweaks to the CSS stylesheet. You'll want to add the following code in style.css: This will ensure that the direction of the elements is horizontal rather ...
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Hi Hrishikesh, You typically only see that property accessible for anonymous users. For all authenticated users making requests, that property shouldn't be accessible which would provide security f...
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Hi Aazim! Yes you can just get the subscribed to sections per user. You would just need to side load the sections data. If you're not familiar with side loading our docs have a detailed explanation...
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Hi Ravindranath, Dropdown isn't a supported control type within the setting properties. If you wanted to share more about your use case, I might be able to provide an alternate solution. Best, Erica
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Hi Kenny, I know there's still some testing be done with it. As of now, we're looking at end of June for that to be publicly available. If you did have an immediate need/issue, please let us know a...
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Hi Nicholas! Thanks for posting your question to the Community. You can definitely achieve this by utilizing specific capabilities within the Sell and Search API's. I would recommend looking into t...
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Hi Shawn, I can definitely put together an example of a script to query/calculate for this data. Since we're about to head into the weekend, I can guarantee that I can have it for you by Monday. B...