Dane
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Actividad total1202
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Última actividad
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Miembro desde
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Siguiendo0 usuarios
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Lo siguen8 usuarios
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Votos3
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Suscripciones271
Resumen de la actividad
Última actividad de Dane-
Dane hizo un comentario,
Hi Alan,We don't have any news on this one when I checked.
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Dane hizo un comentario,
Hi Team,I definitely agree with everyone regarding the design of the Article Suggestions. It could be improved by at least having the previous option "Was this helpful?" or anything similar. Our pr...
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Dane hizo un comentario,
Hi Jennire,There's no native way to determine where the tag is being utilized. However, you can use List Org API or List Ticket Fields API to perform a call and manually search for the tag. Refer t...
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Dane hizo un comentario,
Hi Andrew,I have tested it on my end. The value of the dynamic content was rendered without any issues.
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Dane hizo un comentario,
Hi mfg,The role and group restrictions is only for the actual app access. It is present for all integrations. Hi Rina,Unfortunately, it cannot be modified.
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Dane hizo un comentario,
Hi All, Unfortunately, we don't have a feature to restore deleted signatures. If this personally happens to me, I'll check old emails with the said signature for me to have an idea on how it was fo...
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Dane hizo un comentario,
Like what I previously mentioned, I have used the option CCs and Followers experience and it no longer uses the template for CC but it will only be for followers. Please review the feature on the a...
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Dane hizo un comentario,
Hi Shu Anne Tio,This is currently the expected behavior. As a workaround, you can create a view where it will show Solved tickets that is not yet closed. One of our Product Managers also provided ...
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Dane hizo un comentario,
Hi Lisa,You need to enable Agent Workspace for the option to appear. I took the liberty of checking your account and AW is currently disabled.
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Dane hizo un comentario,
Hi Sean,This should be working by default once you have added the widget on your page. You can also check if there's a script added on your widget related to analytics. For more information, please...