Zach Anthony

1. Comunidad
2. Zendesk Apps Framework (ZAF) Q&A
3. allow "requestStorageAccess" in sidebar application for secure cookie handling

Hi there, Thanks for the feedback. Support for this permission to be provided to apps is not currently on our roadmap, but it is something I'm happy to take on board to investigate the feasibility ...

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• Zach Anthony
• Creación 3 de febrero de 2023 03:36
• 0 votos

1. Comunidad
2. Zendesk Apps Framework (ZAF) Q&A
3. zcli login -i login error

Hi Alex, I can understand that the prompt is a little unclear for using an API token. In order to use an API token to log in, you will need to enter your email address and then '/token'. For exampl...

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• Zach Anthony
• Creación 31 de enero de 2023 00:31
• 1 voto

1. Comunidad
2. Zendesk Apps Framework (ZAF) Q&A
3. ZCLI and ZAT not working

Hi Cheryl, just to follow on from Greg's comment earlier, our team is currently working on restoring functionality for the usage of custom ports with ZCLI and ZAT as the final step in our resolutio...

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• Zach Anthony
• Creación 30 de enero de 2023 22:55
• 0 votos

1. Comunidad
2. Zendesk Apps Framework (ZAF) Q&A
3. Is there a possibility to leverage fullscreen APIs?

Hi Yaroslav, We currently don't allow use of the Fullscreen API for apps and haven't got any plans to enable this, however, I'd be interested to understand more about your use case. Specifically I'...

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• Zach Anthony
• Creación 17 de enero de 2023 22:59
• 0 votos

1. Comunidad
2. Zendesk APIs
3. search for webhook by name using zendesk api

Hi Amit, If you would like to use the Zendesk REST API to filter webhooks by name, you will just need to add filter[name_contains] as a query parameter to your request to the List Webhooks endpoint...

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• Zach Anthony
• Creación 3 de enero de 2023 05:07
• 1 voto

1. Comunidad
2. Zendesk APIs
3. Zendesk REST APIs, Rate limiting, and Caching Zendesk Guide/Help Center Data

Hi Alex, while it may not help you immediately - we are currently exploring adding additional event types to our outbound webhooks capability and I'm wondering whether support for Help Center event...

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• Zach Anthony
• Creación 20 de diciembre de 2022 04:21
• 0 votos

1. Comunidad
2. Feedback - Ticketing System (Support)
3. Passing API Header in HTTP Target

Hi everyone! Thanks for all the insights into your use cases. I can understand it has been a while without an update from us on this feature, however, I'm excited to let you know that supporting cu...

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• Zach Anthony
• Creación 13 de diciembre de 2022 22:04
• 2 votos

1. Comunidad
2. Zendesk Apps Framework (ZAF) Q&A
3. ZAF call to hide and show option values is slow and blocks browser completely

Hey Alan, thanks for reaching out and letting us know about the performance issue you're facing. I'll reach out to you for more details to see how we can improve this.

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• Zach Anthony
• Creación 28 de noviembre de 2022 00:37
• 0 votos

1. Comunidad
2. Feedback - Admin Center
3. Webhooks Failure

Thanks for the feedback. This definitely helps us understand what would be most valuable in terms of configuring notifications.Nathan Purcell in terms of your question around webhook failures, the ...

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• Zach Anthony
• Creación 21 de octubre de 2022 03:20
• 0 votos

1. Comunidad
2. Zendesk Apps Framework (ZAF) Q&A
3. Local dev apps no longer work

Hi everyone, we appreciate your patience as we've been troubleshooting the issue. We identified the source of the bug and have rolled out a fix. You should now be able to resume testing apps using ...

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• Zach Anthony
• Editado 15 de septiembre de 2022 07:58
• 4 votos