Zach Anthony
-
Actividad total107
-
Última actividad
-
Miembro desde
-
Siguiendo0 usuarios
-
Lo siguen0 usuarios
-
Votos0
-
Suscripciones47
Comentarios
Actividad reciente de Zach Anthony-
Comentario oficial Hey Pavel While we don’t currently have support for Organization and User events with Webhooks, this is something the team is planning to work on in the next year. As has been suggested, in the mea...
-
Hey Kyle, At this stage this is not something that can be easily supported out of the box, however we are exploring being able invoke webhooks based on events occurring in your Zendesk account (suc...
-
Hey Kyle, I believe the reason this isn't working for you is that ticket.comment.body and ticket.comment.author_id are not available placeholder properties. If you would like the ID, Comment and Co...
-
Hey everyone, We have released a fix for this over the weekend and so the issue should be resolved now. Thanks for your patience and let us know if you continue to experience any issues
-
Hey David, We don't have any specific tutorials for developing an app for the top bar location, however it is very similar to the process you have followed for a sidebar app. You will just need to ...
-
Hi Jim, This is definitely possible using our REST API. To do this I would start by using the Export Search Results API to search for the ticket IDs to be deleted based on the ticket subject. He...
-
Hi Igal, The rollout of the migration of settings for managing API tokens into Admin Centre is currently in progress, so you might not see this in your account straight away. In the meantime, you c...
-
Hi David, Depending on your use case you may be able to achieve what you're intending to do by using the Background location in Support. We don't have any specific tutorials on this but below is a ...
-
Hi Eddy, From what you've described, I understand that you're trying to populate the options of a drop down custom ticket field with data from an external system so that agents can select the appro...
-
Hey Sivaranjani, Thanks for reaching out, I understand that you're looking for a way to allow users to input configuration such as credentials or other fields in a settings page that can be leverag...