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Sudheer Gobburu

Incorporación 16 oct 2021

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Última actividad 27 sept 2022

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RESUMEN DE LA ACTIVIDAD

Última actividad de Sudheer Gobburu

Sudheer Gobburu hizo un comentario,

Comentario de la comunidad Feedback - Ticketing system (Support)

@... Can you please provide an update?

 

Ver comentario · Publicado 27 sept 2022 · Sudheer Gobburu

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Sudheer Gobburu hizo un comentario,

Comentario de la comunidad Feedback - Ticketing system (Support)

Hi Nicole,

As we are nearing the end of 2022, Can you please check with your product manager to see whether this feature would be added in Zendesk this year.

Thank you!

Ver comentario · Publicado 19 sept 2022 · Sudheer Gobburu

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Sudheer Gobburu hizo un comentario,

Comentario de la comunidad Feedback - Ticketing system (Support)

Hi Nicole,

Can you please let us know if this enhancement is going to be prioritized for 2022?

 

Ver comentario · Publicado 12 ene 2022 · Sudheer Gobburu

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Sudheer Gobburu hizo un comentario,

Comentario de la comunidad Feedback - Ticketing system (Support)

Nicole - I see that there are no up votes yet on this request. Can you please let us know if the request would be taken up for enhancement? If yes, what would be the tentative timeline to add this feature in the product.

 

Ver comentario · Publicado 13 jul 2021 · Sudheer Gobburu

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Sudheer Gobburu hizo un comentario,

Comentario de la comunidad Feedback - Ticketing system (Support)

Hi Nicole,

We have a request from couple of customers where the tickets need to be closed by a particular user in that respective organization. This is a requirement from our customers which we are trying to meet if feasible.

Thanks,

Ver comentario · Publicado 06 jun 2021 · Sudheer Gobburu

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Sudheer Gobburu creó una publicación,

Publicación Feedback - Ticketing system (Support)

Request functionality to enable option for an end user to change a ticket to Mark as Solved & Submit for requests in their organization, of which they are not the requester

Publicado 05 jun 2021 · Sudheer Gobburu

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