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Nicolas Geraud's Avatar

Nicolas Geraud

Incorporación 23 jun 2024

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Última actividad 23 jun 2024

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Última actividad de Nicolas Geraud

Nicolas Geraud hizo un comentario,

Comentario de la comunidad Feedback - Ticketing system (Support)

We have exactly the same problem:

We have 2 Forms (Question/Problem), when a user create a new ticket he selects the product (we have 4 products) and then, depending on the product type, we display different fields depending on conditions.

 

The result is a very big list of unused fields when the ticket is displayed in the portal.

Ver comentario · Publicado 23 jun 2024 · Nicolas Geraud

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Nicolas Geraud hizo un comentario,

Comentario de la comunidad Feedback - Community Forums (Gather)

We use a lot of conditional fields to provide a better user experience but it's very confusing to see all fields in "My activities".

Can you please prioritize this feature request?

Ver comentario · Publicado 23 jun 2024 · Nicolas Geraud

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