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Jaroslav

Incorporación 16 dic 2021

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Última actividad 16 dic 2021

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Jaroslav hizo un comentario,

ComentarioTeam members and groups

Hi, 

do I understand correctly, that if I want for example allow the Customer Care managers to edit Macros for their teams, I need to give them an Administrator role so they are able to do almost everything in the given Zendesk instance (which is not safe)? 

There is mentioned that Custom roles are in Enterprise, but I do not want to believe that such a basic feature is only in top price plans (we are currently on Suite Professional). :) 

Thanks a lot!

Ver comentario · Editado 16 dic 2021 · Jaroslav

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