Irjen Schamphelaere

1. Agent guide
2. Ticket basics
3. Understanding when email replies become public or private comments

We are experiencing the same problem as Sara. Can someone please inform about this? --> When the other department ( non-Zendesk user) forwards a comment from the original client ticket, only to us ...

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• Irjen Schamphelaere
• Creación 2 de marzo de 2023 09:33
• 2 votos