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Kacey Zeccola's Avatar

Kacey Zeccola

Incorporación 18 oct 2021

·

Última actividad 28 oct 2024

Zendesk Community Manager

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6

Actividad total

49

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4

Suscripciones

25

RESUMEN DE LA ACTIVIDAD

Última actividad de Kacey Zeccola

Kacey Zeccola hizo un comentario,

Comentario de la comunidad Q&A - Account and billing

Hi there - I have raised a private ticket on your behalf with our support team. A member of our team should respond shortly.

Ver comentario · Publicado 15 ago 2024 · Kacey Zeccola

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Kacey Zeccola hizo un comentario,

Comentario de la comunidad Q&A - Help center and community
Hi Tom,
 
I apologize for any inconvenience this has caused, but I can see now that you are in communication with our support team via a private ticket to assist you with your renewal questions. Please continue to communicate there, but feel free to let us know if you continue to experience any issues.

Ver comentario · Publicado 21 mar 2024 · Kacey Zeccola

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Kacey Zeccola hizo un comentario,

Comentario de la comunidad Feedback - Ticketing system (Support)
Hi Ignacio,
I see that you have a private ticket open with our team - they will continue to investigate this with you, but let us know if you have any other questions. 

Ver comentario · Publicado 24 ene 2024 · Kacey Zeccola

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Kacey Zeccola hizo un comentario,

Comentario de la comunidad Q&A - Account and billing

Hi there, 

Thank you for bringing this to our attention. I have created a private ticket on your behalf where our support team will respond to you momentarily. I appreciate your patience!

Ver comentario · Publicado 17 ene 2024 · Kacey Zeccola

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Kacey Zeccola hizo un comentario,

ComentarioGetting started with Zendesk AI

Hi TradeX Admin I will create a private ticket to discuss this further with your account manager. You should be hearing from them shortly. 

Ver comentario · Publicado 16 nov 2023 · Kacey Zeccola

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Kacey Zeccola hizo un comentario,

Comentario de la comunidad Q&A - Tickets and email
Hi Steve,
 
I have created a separate ticket on your behalf so our support team can work with you directly to recover the assignee field. 
 
You should receive an email shortly stating your ticket has been created and they will follow up with you as soon as possible.
 

Ver comentario · Publicado 25 oct 2023 · Kacey Zeccola

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Kacey Zeccola hizo un comentario,

ComentarioZendesk Customer Support

Hi Egi,

Apologies for the inconvenience here - I have submitted a ticket to our support team and a member of our team should be in touch shortly.

Ver comentario · Publicado 18 oct 2023 · Kacey Zeccola

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Kacey Zeccola hizo un comentario,

ComentarioHow to manage subscriptions and billing for Talk and Text

The link has been updated, thank you bill cicchetti!

Ver comentario · Publicado 11 oct 2023 · Kacey Zeccola

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Kacey Zeccola hizo un comentario,

ComentarioAccounts and billing

Hi D Hooper I'm glad to see that you were able to get in contact with your account manager today, but let us know if you need any further assistance.

Ver comentario · Publicado 11 oct 2023 · Kacey Zeccola

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Kacey Zeccola hizo un comentario,

ComentarioSubscriptions and licenses

Hi Marianne,

I'm sorry to hear about this - please hang tight while I track down the right folks for you internally.

Ver comentario · Publicado 28 sept 2023 · Kacey Zeccola

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