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![Kennis So's Avatar](https://secure.gravatar.com/avatar/7bb1fc48ed61fe964ad6117923ac3de4?default=https%3A%2F%2Fassets.zendesk.com%2Fhc%2Fassets%2Fdefault_avatar.png&r=g)
Kennis So
Incorporación 16 oct 2021
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Última actividad 25 oct 2021
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RESUMEN DE LA ACTIVIDAD
INSIGNIAS
ARTÍCULOS
PUBLICACIONES
COMENTARIOS DE LA COMUNIDAD
COMENTARIOS DE ARTÍCULOS
RESUMEN DE LA ACTIVIDAD
Última actividad de Kennis So
Kennis So hizo un comentario,
Hi Cheeny,
Thank you for your reply.
So if we are not able to pay on or before July 19, 2021. We will start receiving past-due payment notification email on July 19, 2021?
And our account will be suspended 22 days later (i.e. August 11, 2021)?
Am I right?
Ver comentario · Publicado 15 jul 2021 · Kennis So
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Kennis So hizo un comentario,
Hi Zendesk,
Would like to know if "Renewal Date" refers to "Payment due date" in the invoice?
Ver comentario · Publicado 14 jul 2021 · Kennis So
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Kennis So hizo un comentario,
Hi Support team,
Could we revert the payment? The situation is that we want to adjust our subscription plan and we have waited for our Account executive to reply. Unfortunately, we still hasn’t received any reply for more than a week. As the payment due date is approaching, our colleague did make the payment first for fear that our account would be suspended. We will continue using Zendesk but we would to off load one of the products. What should I do now?
Thank you!
Best,
Kennis
Ver comentario · Publicado 12 jul 2021 · Kennis So
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Kennis So hizo un comentario,
How is the progress going? Or do you have a targeted schedule for implementing this function? We are really looking forward to this function. Adding images in content block is crucial to our articles.
Best regards,
Kennis
Ver comentario · Publicado 15 jun 2021 · Kennis So
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