Usman Saeed

1. Chat
2. ...
3. How to manage the widget for live chat
4. How do I customize the pre-chat form?

Can we add custom field to Pre-chat Form?

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• Usman Saeed
• Creación 2 de agosto de 2023 16:53
• 2 votos

1. Comunidad
2. Feedback - Ticketing System (Support)
3. ZD view- Display number of pages

Hi Angelica you can see the total number of pages on the top and also you can see the which page you are on.

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• Usman Saeed
• Creación 24 de marzo de 2023 21:05
• -11 votos

1. Comunidad
2. Feedback - Ticketing System (Support)
3. Add categories (subviews, dropdown view) function to Views

Yes, we need this!When we can expect this feature in production?

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• Usman Saeed
• Creación 17 de enero de 2023 10:24
• 1 voto

1. Web Widget
2. Web Widget (Classic) documentation
3. Using custom ticket fields and ticket forms with the Web Widget (Classic)

Okay Thanks for the Help Christopher Kennedy

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• Usman Saeed
• Creación 16 de agosto de 2022 18:49
• 0 votos

1. Web Widget
2. Web Widget (Classic) documentation
3. Using custom ticket fields and ticket forms with the Web Widget (Classic)

Christopher Kennedy Thanks for the update.Any reason why we can't change custom field title/label for end users using Web Widget API Script.

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• Usman Saeed
• Creación 16 de agosto de 2022 13:29
• 0 votos

1. Web Widget
2. Web Widget (Classic) documentation
3. Using custom ticket fields and ticket forms with the Web Widget (Classic)

Christopher Kennedy Thanks for reply. Can I change the field's title/label using web widget script? like we do change hint/description for any field.

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• Usman Saeed
• Creación 15 de agosto de 2022 15:36
• 0 votos

1. Web Widget
2. Web Widget (Classic) documentation
3. Using custom ticket fields and ticket forms with the Web Widget (Classic)

Thank you @... I can change the custom field label for help center ticket form using this line of code: $('label[for=request_custom_fields_30057292]').html("Rename label");But i want to change the ...

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• Usman Saeed
• Creación 11 de agosto de 2022 06:45
• 0 votos

1. Web Widget
2. Web Widget (Classic) documentation
3. Using custom ticket fields and ticket forms with the Web Widget (Classic)

Can i change the custom field label name using this script like prefill? <script type="text/javascript"> zESettings = { webWidget: { contactForm: { fields: [ { id: #####, prefil...

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• Usman Saeed
• Editado 10 de agosto de 2022 16:49
• 0 votos