Búsquedas recientes


No hay búsquedas recientes

Ben Rivlin's Avatar

Ben Rivlin

Incorporación 28 abr 2022

·

Última actividad 10 dic 2024

Senior Principal Support Technologist at a Legal Tech SaaS. I strive to provide world class internal solutions to allow the Teams of Experts to work more efficiently on customer needs.

Seguimientos

0

Seguidores

0

Actividad total

3

Voto

1

Suscripción

1

RESUMEN DE LA ACTIVIDAD

Última actividad de Ben Rivlin

Ben Rivlin hizo un comentario,

Comentario de la comunidad Feedback - Admin Center

We recently wrote a python script for this exact purpose, it runs daily, consuming the WebHook API: https://developer.zendesk.com/api-reference/webhooks/webhooks-api/webhooks/

The script works in the following way:

  1. Get all Webhooks: https://developer.zendesk.com/api-reference/webhooks/webhooks-api/webhooks/#list-webhooks
  2. Loop over all Webhooks and get the invocations (each time it ran): https://developer.zendesk.com/api-reference/webhooks/webhooks-api/webhooks/#list-webhook-invocations
    1. Use filter[status] to filter on only the error statuses
    2. Use filter[from_ts] and filter[to_ts] to capture only the errors in a specific time range (i.e. since the script last ran till now)
  3. Add each error as a message to then send in Slack in 1 go.

As the Invocation history last 7 days we run this on a daily basis and we can see the list of errors per WebHook
 

Ver comentario · Editado 10 dic 2024 · Ben Rivlin

0

Seguidores

0

Votos

0

Comentarios