Búsquedas recientes


No hay búsquedas recientes

Grant Gartland's Avatar

Grant Gartland

Incorporación 16 oct 2021

·

Última actividad 16 oct 2021

Senior Technical Account Manager Customer Experience Team Carousel Digital Signage

Seguimientos

0

Seguidores

0

Actividad total

4

Votos

0

Suscripciones

2

RESUMEN DE LA ACTIVIDAD

Última actividad de Grant Gartland

Grant Gartland hizo un comentario,

ComentarioAI agent basics

Is is possible to have control over the AnswerBot's formatting (font, color, emphasis, etc.)? I don't seem to see anything in the resources above.

Ver comentario · Publicado 29 jun 2021 · Grant Gartland

0

Seguidores

2

Votos

0

Comentarios


Grant Gartland hizo un comentario,

ComentarioTicket customization

Should I be able to use Ticket Organization Custom Fields in Brand Signatures?

I am trying to get the brand signatures to include something like "You are on a Free Support Plan, see our website for details."  Where the Free portion is replaced by the appropriate value found in a dropdown in the ticket's organization.

I tried using {{ticket.organization.custom_fields.support_plan.title}} where support_plan is the field key, but nothing is populated.  I even tried {{ticket.organization.name}} and it didn't populate.

Ver comentario · Publicado 09 jun 2021 · Grant Gartland

0

Seguidores

0

Votos

0

Comentarios