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Tom

Incorporación 30 may 2024

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Última actividad 30 may 2024

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Última actividad de Tom

Tom creó una publicación,

Publicación Q&A - AI and automation

Please let me know how to do settings for using Zendesk AI chatbot correctly.

 

We applied to Zendesk and got the feature to provide AI chatbot to our customers today. The widget was displayed on our Guide, but we thought it was not working correctly. Because the bot said the following message in Japanese. 
"Sorry, we were unable to answer your question. The following topic may be helpful."

Whatever the question, he answers same. How can we get the answer based on our Guide?

Publicado 30 may 2024 · Tom

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