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Stephanie Ng's Avatar

Stephanie Ng

Incorporación 22 oct 2021

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Última actividad 19 nov 2021

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RESUMEN DE LA ACTIVIDAD

Última actividad de Stephanie Ng

Stephanie Ng hizo un comentario,

ComentarioThird party and social messaging channels

Hi Sabra, It's working now thanks! 

Ver comentario · Publicado 19 nov 2021 · Stephanie Ng

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Stephanie Ng hizo un comentario,

ComentarioThird party and social messaging channels

Thanks Sabra, in this case, I have already done both steps (adding the footer placeholder to the HTML template and updating the social buttons of Brands) and buttons still did not show up on emails. Please advise. 

Ver comentario · Publicado 19 nov 2021 · Stephanie Ng

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Stephanie Ng hizo un comentario,

ComentarioThird party and social messaging channels

Hi Sabra, I have the same issue where the icon is not showing. May I know what will need to be inserted in the {{footer}}? thanks! 

Ver comentario · Publicado 18 nov 2021 · Stephanie Ng

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Stephanie Ng creó una publicación,

Publicación Feedback - Chat and Messaging (Chat)

Agents are not able to broadcast a message to multiple users on WhatsApp channel or initially send out a WhatsApp message to the end users even when they have the user's contact number. 

It quite passive as agents need to wait for the end user to reach out.  It would be great to develop this as a feature and also able to broadcast a message. 

Thank you! 

Publicado 24 jun 2021 · Stephanie Ng

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