Ash

1. Comunidad
2. Feedback - Ticketing System (Support)
3. Round Robin assignment

Barry Neary   13 years after the request. better than nothing! i'm excited =)

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• Ash
• Creación 28 de enero de 2022 07:51
• 0 votos

1. Comunidad
2. Feedback - Ticketing System (Support)
3. Multiple AND/OR conditions in Views, Triggers and Automations

it is normal behavior for developers to not respond to most client comments or requests or bug reports. this includes Microsoft as well as tiny 2-person developer teams. Fully supportive, friendly ...

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• Ash
• Creación 7 de octubre de 2021 05:43
• 0 votos

1. Comunidad
2. Feedback - Voice (Talk)
3. New feature request: automatically status available (green status) when starting up Zendesk.

Hi there! Perhaps this is a per-instance or per-customer setting, but in our instance of Zendesk, when i open Zendesk and i am offline in Chat, there will be a popup saying that opening hours are a...

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• Ash
• Creación 30 de junio de 2021 06:45
• 0 votos

1. Comunidad
2. Feedback - Voice (Talk)
3. New Feature Request! Automatically change talk status if taking a live chat and vise versa

as someone who works in Chat and Talk, i have never been assigned a chat while in a phone call, or vice versa.  AFAIK it doesn't show the status being changed, but it's changed "behind the scenes" ...

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• Ash
• Creación 18 de mayo de 2021 05:38
• 0 votos

1. Comunidad
2. Feedback - Voice (Talk)
3. Outgoing ring tone too high

My solution to this, as an agent, is: remove the headset while it's ringing, then when someone answers the call, put your headset back on your head. Connecting outcall and inbound ringtone volumes ...

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• Ash
• Creación 4 de mayo de 2021 07:15
• 0 votos

1. Comunidad
2. Feedback - Voice (Talk)
3. Zendesk Talk: Signal / Tone when call is connected

Furthermore it is an annoying and unnecessary tone.

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• Ash
• Creación 19 de agosto de 2020 08:19
• 1 voto

1. Comunidad
2. Zendesk Suite Q&A
3. Zendesk always popup in new tab from window.open()

ok try being less laconic when someone's trying to help you

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• Ash
• Creación 6 de agosto de 2020 05:50
• 0 votos

1. Comunidad
2. Zendesk Suite Q&A
3. Zendesk always popup in new tab from window.open()

Frick, what happens?    does my crx packed version work? https://easyupload.io/wqndvl

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• Ash
• Creación 5 de agosto de 2020 14:20
• 0 votos

1. Comunidad
2. Zendesk Suite Q&A
3. Zendesk always popup in new tab from window.open()

@...   well, it's still up on github   https://github.com/zendesklabs/QuickTab

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• Ash
• Creación 5 de agosto de 2020 12:16
• 0 votos

1. Comunidad
2. Feedback - Ticketing System (Support)
3. Multiple AND/OR conditions in Views, Triggers and Automations

A function like this is crucial.

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• Ash
• Creación 27 de agosto de 2019 08:43
• 3 votos