Ash
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Actividad reciente de Ash-
Barry Neary 13 years after the request. better than nothing! i'm excited =)
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it is normal behavior for developers to not respond to most client comments or requests or bug reports. this includes Microsoft as well as tiny 2-person developer teams. Fully supportive, friendly ...
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@... that is fantastic! what is the ETA for this rollout? =) i am very excited for this change!
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Chat has different ringtones and volume settings. implementing for Talk must be cake walk.
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make more noise and Zendesk will care more. maybe. (so good on you for making this thread!) =) i know i made a similar thread about this 1-2 years ago myself. this is typical software development...
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Hi there! Perhaps this is a per-instance or per-customer setting, but in our instance of Zendesk, when i open Zendesk and i am offline in Chat, there will be a popup saying that opening hours are a...
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thank you @...
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as someone who works in Chat and Talk, i have never been assigned a chat while in a phone call, or vice versa. AFAIK it doesn't show the status being changed, but it's changed "behind the scenes" ...
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My solution to this, as an agent, is: remove the headset while it's ringing, then when someone answers the call, put your headset back on your head. Connecting outcall and inbound ringtone volumes ...
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Furthermore it is an annoying and unnecessary tone.