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Traci Lamm's Avatar

Traci Lamm

Incorporación 27 oct 2021

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Última actividad 14 ene 2022

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Última actividad de Traci Lamm

Traci Lamm hizo un comentario,

ComentarioEnd users and organizations

It would be great if we could customize what ticket fields show up for an end user as well. For example, it end user Traci has ticket for Form A and Form B, I would like to add Forms as a field we can see in the list of tickets for Traci.

Ver comentario · Publicado 14 ene 2022 · Traci Lamm

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Traci Lamm hizo un comentario,

Comentario de la comunidad Feedback - Ticketing system (Support)

I also need this. Our use case is we have a form that is filled out by a tech after an installation is completed. In that form, they reference the parent ticket. I would like to be able to use a trigger or automation that would link those tickets upon submission.

Ver comentario · Publicado 27 oct 2021 · Traci Lamm

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