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Jasmine Gilbert
Incorporación 26 ene 2023
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Última actividad 30 oct 2024
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Última actividad de Jasmine Gilbert
Jasmine Gilbert hizo un comentario,
This sounds really interesting, but before i invest time and effort exploring it are you able to advise which ZD plans it will be enabled for once released, and/or if there are going to be additional charges?
Thanks
Ver comentario · Publicado 10 jun 2024 · Jasmine Gilbert
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Jasmine Gilbert hizo un comentario,
Dane Is it possible to remove the ‘Mark as solved’ option for end users in the help center? We rarely assign tickets to individual agents so this option is rarely available for our users, the result is unnecessary confusion and disappointment.
Ver comentario · Publicado 30 abr 2024 · Jasmine Gilbert
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Jasmine Gilbert hizo un comentario,
After trawling through various discussions I found that just this month Zendesk released a new agent home page (https://support.zendesk.com/hc/en-us/articles/5064623131418) that may meet some of the requirements mentioned here.
Ver comentario · Publicado 04 ene 2024 · Jasmine Gilbert
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Hi... Is it possible for end users to set org level ticket sharing/visibility themselves? Rather than a zendesk admin setting it for them. Thanks
Ver comentario · Publicado 27 mar 2023 · Jasmine Gilbert
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