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Aline F.
Incorporación 16 oct 2021
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Última actividad 22 ago 2022
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Última actividad de Aline F.
Aline F. hizo un comentario,
Hi! I have a question about the distribution of chats to agents.
What is the criteria for a chat to be assigned to an agent? I have an agent who is constantly being assigned chats even though there are other online agentes without any chats. Today she was assigned 3 sequencial chats, when there were 5 other online agets with no chats.
Ver comentario · Publicado 13 oct 2021 · Aline F.
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Aline F. hizo un comentario,
+2 This would be a nice addition, having to export the querie to only then being able to share with somenone who isn't an admin can get quite messy if you're talking about tons os queries and etc
Ver comentario · Publicado 10 ago 2021 · Aline F.
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