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Grey Space
Incorporación 09 sept 2022
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Última actividad 01 jun 2023
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Última actividad de Grey Space
Grey Space hizo un comentario,
Hello,
If the callback greeting is playing, will the call be presented to agents? We are trying to build a workaround to have the callback greeting offered after 30 seconds. We made the callback recording 30 seconds of hold music, then the callback instructions happen.
If they are listening to that 30 seconds of music, will the call be offered to agents in that time?
Ver comentario · Publicado 01 jun 2023 · Grey Space
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Grey Space hizo un comentario,
Hey Daniel Aron,
Is there a more specific release date for this yet? We are in Q4 and without this reporting Flow Builder isn't a tool we can fully roll out.
Thanks,
Jake
Ver comentario · Publicado 13 oct 2022 · Grey Space
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Grey Space hizo un comentario,
Hello,
If we can't change the copy can you change it for us? The way it is currently worded makes it sound like the person can ask another question. When they do ask another question nothing is happening because they are at the end of the flow.
Thanks,
Jake
Ver comentario · Publicado 15 sept 2022 · Grey Space
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