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Sean Tassi's Avatar

Sean Tassi

Incorporación 21 dic 2021

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Última actividad 07 sept 2023

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Última actividad de Sean Tassi

Sean Tassi hizo un comentario,

Comentario de la comunidad Feedback - Ticketing system (Support)

Amisha, 

When in September can we expect the new customisation to be available?

  • Option to always have the composer collapsed when you open a ticket to have more reading space

The loss of reading space is killing our workflow.

Ver comentario · Publicado 05 sept 2023 · Sean Tassi

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Sean Tassi hizo un comentario,

ComentarioWhat's new in Zendesk

Hey there, 

Just noticed that after searching for a personal macro (when replying to an email), it saves the same typed search for the next ticket. Not sure if this is being A/B tested or if it's a bug, but its really bad for workflow, all my colleagues agree. Hopefully this can be reverted (sorry if this is not exactly the right place to raise this). Thanks

Ver comentario · Publicado 21 dic 2021 · Sean Tassi

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