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Wayne Kamiya's Avatar

Wayne Kamiya

Incorporación 15 may 2023

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Última actividad 01 jun 2023

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Última actividad de Wayne Kamiya

Wayne Kamiya hizo un comentario,

Comentario de la comunidad Feedback - Reporting and analytics (Explore)

I need this feature as well.   It's been 3 1/2 years since this feature request was posted on Community.   Any idea when it might be implemented?    Our support team does a lot of referring customers to our resources, e.g. Community, and also generates a lot of upsell leads.   It would be very helpful to know all the customer users who were CC'd on the tickets. 

Ver comentario · Publicado 01 jun 2023 · Wayne Kamiya

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Wayne Kamiya hizo un comentario,

ComentarioTicket customization

Agree with previous user comments.   We need to apply the custom statuses at least to our different brands, but ideally to groups as well.

Ver comentario · Publicado 15 may 2023 · Wayne Kamiya

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