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Iris Edwards

Incorporación 11 ene 2022

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Última actividad 23 dic 2024

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Última actividad de Iris Edwards

Iris Edwards hizo un comentario,

ComentarioGlobal security and user access

One of our agents is locked out and the Recovery code provided by the Admin doesn't allow him to log in. How can this issue be resolved?

Ver comentario · Publicado 23 dic 2024 · Iris Edwards

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Iris Edwards hizo un comentario,

ComentarioGlobal security and user access

I've provided the recovery code to the Agent, but he is still unable to log in. Is there a way to generate a new recovery code?

Ver comentario · Publicado 23 dic 2024 · Iris Edwards

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Iris Edwards hizo un comentario,

ComentarioTicket management

Hi Debki,

 

Any update on this? 

Ver comentario · Publicado 28 ago 2024 · Iris Edwards

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Iris Edwards hizo un comentario,

Comentario de la comunidad Feedback - Reporting and analytics (Explore)

Eugene Orman, any update on this?

Ver comentario · Publicado 24 abr 2023 · Iris Edwards

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Iris Edwards hizo un comentario,

Comentario de la comunidad Feedback - Reporting and analytics (Explore)

Any update on this, Zendesk Support?

 

Ver comentario · Publicado 24 abr 2023 · Iris Edwards

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Iris Edwards hizo un comentario,

Comentario de la comunidad Feedback - Reporting and analytics (Explore)

Thank you for the update in November. The plan was to release the new reporting experience in the first half of this year; has that been done?

Ver comentario · Publicado 27 mar 2023 · Iris Edwards

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Iris Edwards hizo un comentario,

Comentario de la comunidad Feedback - Ticketing system (Support)

+1 from our company as well.

 

  • Prevent the merging of tickets from different organizations
  • Don't display ticket IDs from different organizations in the "Suggested Tickets" dialog 
  • Show a warning when trying to merge tickets from different organizations

Ver comentario · Editado 09 mar 2023 · Iris Edwards

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