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Ana Luisa Santos's Avatar

Ana Luisa Santos

Incorporación 16 oct 2021

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Última actividad 04 nov 2024

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Última actividad de Ana Luisa Santos

Ana Luisa Santos hizo un comentario,

ComentarioManaging your email

Hi there, what would be the best practice when forwarding emails addresses to different brands? Would you forward to the main support email address and then adjust the brand (as per the screenshot) or would you forward the email addresses directly to the right brand support email address?

Ver comentario · Publicado 16 mar 2022 · Ana Luisa Santos

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Ana Luisa Santos hizo un comentario,

Comentario de la comunidad Q&A - Users, groups, and organizations

Thanks Jacob! I'll try that!

Ver comentario · Publicado 14 oct 2021 · Ana Luisa Santos

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Ana Luisa Santos creó una publicación,

Publicación Q&A - Users, groups, and organizations

Hi there, it's not possible at the moment to see custom fields in the user profile on the right hand side of the agent workspace which is a bummer because it's the perfect place to store and have accessible at a glance important data from a customer. Do you have any plans to add an option to make it visible/not visible?

Publicado 14 oct 2021 · Ana Luisa Santos

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