Sune Opstrup

Many of my customers are using Microsoft 365 and a lot my outgoing support mail to these customers are ending up in their spam filter. I never got it solved as Zendesk asked me to get my customers to add my support e-mail address in their whitlist which is not an option.

My customers write to support@mycompany.dk and I reply on the same one. If it was possible to always reply from support@mycompany.zendesk.com it would maybe help.