Búsquedas recientes

No hay búsquedas recientes

Zahra's Avatar

Zahra

Incorporación 21 mar 2022

·

Última actividad 27 abr 2022

Seguimientos

0

Seguidores

0

Actividad total

4

Votos

0

Suscripciones

2

RESUMEN DE LA ACTIVIDAD

Última actividad de Zahra

Zahra hizo un comentario,

Comentario de la comunidad Feedback - Chat and Messaging (Chat)
Comunidad

Hi,

I've changed to the new agent interface and its great, so much easier to use. However, I have lost the ability to see the visitors that are currently on our website via the live chat.

This was a very helpful option to have as we could manage what the busiest times were for different area of the world. Is there a way I can get back this option without going back to the old interface?

Thank you

Zahra

 

 

Ver comentario · Publicado 27 abr 2022 · Zahra

0

Seguidores

0

Votos

0

Comentarios

Zahra hizo un comentario,

ComentarioHow to solve issues with the email channel
Help and FAQs
 
We have a similar issue, we tried to reuse an existing account by updating the details (name and email), but this didn't work, so the account was deleted and completely purged from Zendesk. We now get 'Enter an email address that's not already in use' when trying to create a new account with the same email address. 
What can I do to fix this?
 
Zahra

Ver comentario · Publicado 21 mar 2022 · Zahra

0

Seguidores

1

Voto

0

Comentarios