Búsquedas recientes


No hay búsquedas recientes

Анастасия Куприянова's Avatar

Анастасия Куприянова

Incorporación 21 oct 2021

·

Última actividad 16 mar 2022

Seguimientos

0

Seguidores

0

Actividad total

16

Votos

5

Suscripciones

6

RESUMEN DE LA ACTIVIDAD

Última actividad de Анастасия Куприянова

Анастасия Куприянова hizo un comentario,

ComentarioLive chat agent guide

Hello. I need to download ALL quick response templates (shortcuts) from https://regru.zendesk.com/chat/agent#shortcuts.
How to do it?

Ver comentario · Publicado 16 mar 2022 · Анастасия Куприянова

0

Seguidores

0

Votos

0

Comentarios


Анастасия Куприянова hizo un comentario,

Comentario de la comunidad Feedback - Ticketing system (Support)

We don't want our agents to spoil their spirits and de-motivate themselves because of negative comments from clients, because it has a detrimental effect on the whole day.
Make it possible for companies to choose whether to show the agent a rating or not, with the ability to choose the departments for which this option applies.

Ver comentario · Publicado 09 nov 2021 · Анастасия Куприянова

0

Seguidores

1

Voto

0

Comentarios


Анастасия Куприянова hizo un comentario,

ComentarioTicket basics

Hi. The ticket has this feature, but do you plan to add the ability to format text for the chat? Our clients are used to visually highlighting important points and hiding long links.
It is very inconvenient after the last decision to work without the ability to format the text (bold, italic, subparagraphs, link insertion, etc.).

Ver comentario · Publicado 19 oct 2021 · Анастасия Куприянова

0

Seguidores

0

Votos

0

Comentarios


Анастасия Куприянова hizo un comentario,

Comentario de la comunidad Feedback - Ticketing system (Support)

Нам было бы тоже удобно просматривать PDF без скачивания

Ver comentario · Publicado 18 oct 2021 · Анастасия Куприянова

0

Seguidores

2

Votos

0

Comentarios


Анастасия Куприянова hizo un comentario,

Comentario de la comunidad Feedback - Ticketing system (Support)

Мы тоже хотели бы эту функцию! +1

Ver comentario · Publicado 23 sept 2021 · Анастасия Куприянова

0

Seguidores

0

Votos

0

Comentarios