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Ole Dyring

Incorporación 03 dic 2021

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Última actividad 08 feb 2024

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Última actividad de Ole Dyring

Ole Dyring creó una publicación,

Publicación Developer - Zendesk APIs

I am using the Events API to get User Events such as 

https://mycompany.zendesk.com/api/v2/users/379992044577/events?filter[source]=zendesk&page[size]=50

This works well to obtain data for signed users. E.g., events of type 'help_center_searched' and their queries.

But how do I get the same data for Anonymous users?

I can't see how to use the Events API without providing a user ID.

BR / Ole

Editado 08 feb 2024 · Ole Dyring

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Ole Dyring hizo un comentario,

ComentarioSetting up Zendesk Guide

We have users posting in our community in multiple languages. Posts in English goes through smoothly, while posts in e.g. Danish is regularly, but unnecessarily, blocked by the spam filter.

I would definitely like some more options for tuning the spam filter: Better language algorithms, option to 'white-list' specific users.

Ver comentario · Publicado 05 abr 2022 · Ole Dyring

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