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Kyle Janssens
Incorporación 28 jul 2022
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Última actividad 28 jul 2022
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Última actividad de Kyle Janssens
Kyle Janssens creó una publicación,
Is there any insight from others on how other companies have solved the fact that ticket comments are not visible in Salesforce? We can see that you can add “Ticket View” for it to be visible but it’s not ideal that people who want to see them would have to look in another location for those comments rather than in the ticket stored in Salesforce. I’m hoping for a creative solutions since it’s not native.
Publicado 28 jul 2022 · Kyle Janssens
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Kyle Janssens hizo un comentario,
Are there any insights or directions from others on how other companies have solved the fact that ticket comments are not visible in Salesforce (or are they)? We can see that you can add “Ticket View” for it to be visible but it’s not ideal that people who want to see them would have to look in another location for those comments rather than in the ticket stored in Salesforce. I’m hoping for a creative solutions since it’s not native.
Ver comentario · Publicado 28 jul 2022 · Kyle Janssens
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