believe

Thanks ZZ Graeme Carmichael,

Yes, when I notice that target wasn't possible, I used a webhook. Despite of this, my problem stayed the same... No change in the user field !

 

Did I miss something? Do you see a reason why it's not working?

 

Thank you in advance !

 

Chris

Hi ZZ Graeme Carmichael

 

Is your code still functional? 

I followed every steps of the process and insert your code but nothing is happening in my user files

Thanks for your help

 

Chris M

Hello Greg and thank you for this post.

I'm facing a case when I got more than 200 new users who belong to an existing organisation but who are not automatically linked. I have to force the mapping each time and it's time-consuming as hell ! 

Is there any way to do a "bulk" force mapping. Like a reset button where th a mapping will be forced for all the users?

If not, is there any other way than the domain to link automatically the user with an organisation? 

Thank you for your help !

Cheers

+1 on this - we have a similar use case, where one of our technical operations teams use JIRA SM for requests

I can’t neither display the « Request Type » field on the form on Zendesk, nor applying a value with field mapping.