Búsquedas recientes


No hay búsquedas recientes

Rebecca Lundberg's Avatar

Rebecca Lundberg

Incorporación 22 oct 2021

·

Última actividad 11 abr 2024

Seguimientos

0

Seguidores

0

Actividad total

11

Votos

7

Suscripciones

3

RESUMEN DE LA ACTIVIDAD

Última actividad de Rebecca Lundberg

Rebecca Lundberg hizo un comentario,

ComentarioTicket basics

This article states that when you write something in an internal note and switch to a public reply,  you will still be able to find the message you left in the internal note. This has been true until very recently. Now if you create and submit a ticket with both public and internal notes, you lose whichever one was not submitted. This is only happening upon ticket creation, however, not on existing tickets. Is this a known issue or will this remain the functionality?

Ver comentario · Publicado 11 abr 2024 · Rebecca Lundberg

0

Seguidores

0

Votos

0

Comentarios