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Sonalin Pereira
Incorporación 14 jun 2023
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Última actividad 21 ago 2023
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Última actividad de Sonalin Pereira
Sonalin Pereira hizo un comentario,
+1 vote for this. We are sticking to the classic web widget for the same reason. It would be useful to inject context within Messaging to allow for this functionality.
Ver comentario · Publicado 21 ago 2023 · Sonalin Pereira
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Sonalin Pereira creó una publicación,
Currently agents need to manually make themselves "online"/ available on a daily basis. It would be useful to have the ability to sign them in automatically based on their working schedule.
Appreciate suggestions on a work-around to make agent available automatically.
Publicado 25 jul 2023 · Sonalin Pereira
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Sonalin Pereira creó una publicación,
Agents currently have to make themselves "Available" to take on chat. It would be useful to have an option to automatically made "available" to chat and allow the agent to have the option to be invisible.
Publicado 14 jun 2023 · Sonalin Pereira
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