Naresh Gondu
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Última actividad de Naresh Gondu-
Naresh Gondu hizo un comentario,
Hello Dan, Thank you for your response. As suggested, I have cross checked the ticket form and the said fields are assigned to it, but we are not seeing the below fields in the ticket post the u...
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Naresh Gondu creó una publicación,
Custom fields are not showing up in Zendesk support ticket
Hi Team, Post the March 2023 update, we are not seeing some of the custom fields, JIRA ID, Type etc. in the support tickets. However, in the Admin settings, the custom fields are active. Can y...