Gena Will
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Última actividad de Gena Will-
Gena Will hizo un comentario,
I prefer adding a step: go back to the previous step. What if there are 100 steps in a workflow, a customer is already in step 99, but accidently selects the wrong option in step 99, they have to s...
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Gena Will creó una publicación,
Build a daily/monthly/yearly report with the Agent in the metric field
Currently, I am using this function: Answer bot - transfer to agents, however, I can't find every agent's workload in the report. There is no updater/agent can be added to the metric in Messaging ...