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Phillip Mockridge's Avatar

Phillip Mockridge

Incorporación 30 ago 2023

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Última actividad 30 ago 2023

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Última actividad de Phillip Mockridge

Phillip Mockridge hizo un comentario,

Comentario de la comunidad Feedback - Ticketing system (Support)

+1 on this request. It would be beneficial if there was a third option at the user Access level: "Can view and edit tickets within user's Org".
Our customers have proactive leadership and they want the ability to comment publicly on tickets within their Org.
Simply being able to provide this access at the user level will enable us to restrict this ability to only the identified "Power Users" without enabling this access to all end-users within the Org.

Ver comentario · Publicado 30 ago 2023 · Phillip Mockridge

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