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Christopher Wooten
Incorporación 16 oct 2021
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Última actividad 08 sept 2022
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Última actividad de Christopher Wooten
Christopher Wooten hizo un comentario,
Set this up on one of my channels but it does not do any workflow when people @mention me on the channel. Does it not work in a specific Channel?
Ver comentario · Publicado 15 ago 2022 · Christopher Wooten
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Christopher Wooten hizo un comentario,
Christopher Kennedy Thanks for the feedback. We have since pivoted to creating an internal brand to use their widget in these situations
Ver comentario · Publicado 23 jun 2022 · Christopher Wooten
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Christopher Wooten hizo un comentario,
I am in the same boat. Where is this in the cycle? It has been past 9 months since the official comment Amisha Sharma. Can you provide an update?
Ver comentario · Publicado 21 jun 2022 · Christopher Wooten
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Greg Katechis I am having a similar issue where I am trying to create a proactive chat for a customer via the API and I am unable to. Is there a reason this functionality is being blocked?
Ver comentario · Publicado 21 jun 2022 · Christopher Wooten
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Christopher Wooten hizo un comentario,
Looks like there is still no update here.
Ver comentario · Publicado 07 jun 2022 · Christopher Wooten
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Christopher Wooten hizo un comentario,
Love the new view and the form features. I used to have a huge google sheet I used to have to use. When did this hit prod?
Ver comentario · Publicado 13 may 2022 · Christopher Wooten
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Christopher Wooten hizo un comentario,
Its usually one or two a week. The issue is when the agents need to have it done but only the admins can get to it. The idea is to enable the agents to run a command from either slack or Zendesk to allow the agent to block the number as well as add it to a list that's easily seen for all agents.
Ver comentario · Publicado 20 abr 2022 · Christopher Wooten
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Christopher Wooten creó una publicación,
As our call volume goes up so to is the amount of numbers we have to block. Being able to route a slack message or a macro to an api call would lesson a simple issue for our ops team.
Publicado 30 mar 2022 · Christopher Wooten
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Christopher Wooten hizo un comentario,
Same issue here. We need a better way to handle follow-up tickets with users.
Ver comentario · Publicado 28 feb 2022 · Christopher Wooten
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Christopher Wooten creó una publicación,
The Live data only lets you filter on 5 different metrics. This is not even close to be enough for an MVP release. At the bare minimum we would need to separate out unassigned.
Publicado 02 feb 2022 · Christopher Wooten
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