Christopher Wooten

1. Comunidad
2. Feedback - Help Center (Guide)
3. Add a category filter on the Knowledge Capture app

My current issue if the default filters. We should be able to customize these for specific agents.

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• Christopher Wooten
• Creación 23 de noviembre de 2021 14:48
• 0 votos

1. Comunidad
2. Tips from users - Zendesk Suite
3. How To Create a Slack Notification When a Ticket View Reaches a Specific Threshold

I am getting an error on this as well. The code does not go down to line 25. Only filled out the fields as told. Traceback (most recent call last): File "<string>", line 25, in the_function File "/...

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• Christopher Wooten
• Creación 24 de septiembre de 2021 18:57
• 0 votos

1. Comunidad
2. Feedback - Admin Center
3. What do you think about the new and improved Admin Center?

One thing I have noticed is that looking at views takes you out of the Admin Center. We have views for a lot of different use cases would be nice when you select to open a view it opened in a new t...

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• Christopher Wooten
• Creación 22 de septiembre de 2021 12:38
• 4 votos

1. Comunidad
2. Feedback - Reporting and analytics (Explore)
3. Away status and reporting

Is there any update on this issue.

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• Christopher Wooten
• Creación 14 de septiembre de 2021 12:53
• 0 votos

1. Objects and rules
2. ...
3. Triggers and automations
4. Why doesn't my trigger or automation fire on follow-up tickets?

@... This link does not go anywhere.

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• Christopher Wooten
• Creación 17 de agosto de 2021 13:17
• 0 votos

1. Comunidad
2. Feedback - Ticketing System (Support)
3. Allow Macro Tags to bypass Role settings

Still would love to see what zendesk thinks on the issue.

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• Christopher Wooten
• Creación 9 de agosto de 2021 12:04
• 0 votos

1. Comunidad
2. Feedback - Ticketing System (Support)
3. Allow Macro Tags to bypass Role settings

@... This is awesome. Nice workaround. I appreciate the help.

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• Christopher Wooten
• Creación 6 de agosto de 2021 15:45
• 0 votos

1. Comunidad
2. Feedback - Ticketing System (Support)
3. Allow Macro Tags to bypass Role settings

I don't want to buy a product for something that should work by default.

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• Christopher Wooten
• Creación 5 de agosto de 2021 15:20
• 0 votos

1. Apps and integrations
2. Apps and integrations advice and troubleshooting
3. Salesforce error: "Unable to create Salesforce PushTopic"

@... I am running into the same issue. My count in SF shows as 7. How many are needed for just the account to org sync?

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• Christopher Wooten
• Creación 7 de julio de 2021 12:42
• 0 votos

1. Apps and integrations
2. ...
3. Salesforce integration
4. Using Ticket View in Salesforce

@... Any update on customizing the columns for this piece?

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• Christopher Wooten
• Creación 17 de junio de 2021 19:40
• 0 votos