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Mike Jang's Avatar

Mike Jang

Incorporación 13 dic 2021

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Última actividad 01 feb 2022

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Última actividad de Mike Jang

Mike Jang hizo un comentario,

ComentarioZendesk basics

Is it possible to have subscriptions for two teams at different levels (such as Professional and Enterprise)? If so, can the two teams share content, specifically Zendesk articles?

Ver comentario · Publicado 01 feb 2022 · Mike Jang

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Mike Jang hizo un comentario,

Comentario de la comunidad Feedback - Help Center (Guide)

Any progress on this? For me, the ideal would use a Git repository as the single source of truth. Standard content management systems (CMS) such as Hugo, Jekyll, Gatsby, etc. already include this feature. 

If we could import pages from Git repositories, processed by the CMS of our choice, into a Zendesk article, that'd be best. 

In a past job, the organization that I worked for had to move away from Zendesk because of the lack of this feature. I'm wondering if I should recommend the same for the organization that I work for now.

Ver comentario · Publicado 13 dic 2021 · Mike Jang

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