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Mark L
Incorporación 07 mar 2023
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Última actividad 03 feb 2025
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Mark L creó una publicación,
In your Using Voice powered by messenger article it highlights there is a current limitation where you cannot embed a Call button as part of the Messaging workflow.
Originally I believe this said it was coming soon - however wanted to see if this is on the roadmap for Messenger and if so when.
We are looking to utilise the call button in a couple of workflows that contain branching conditions based of API calls, so where the button will only appear in the workflow if the customer needs a specific condition we have set.
If they do meet the criteria they'll have the option to call
If they do not meet the criteria then they will not have the option to call
Publicado 11 dic 2024 · Mark L
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Mark L hizo un comentario,
Hey Rob Stack
Do we know if/when we'll be able to add the call button as Part of a Zendesk Messenger flow?
We are looking to utilise this in a couple of workflows that contain branching conditions based of API calls, so where the button will only appear int he workflow if the customer needs a specific condition we have set.
If they do meet the criteria they'll have the option to call
If they do not meet the criteria then they will not have the option to call
Ver comentario · Publicado 10 jun 2024 · Mark L
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Mark L hizo un comentario,
Hey!
Will it auto-generate tags based on the tags assigned to the proposed Macro it bases its answers on?
Ver comentario · Publicado 01 may 2024 · Mark L
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