加藤早織

1. Comunidad
2. Feedback - Ticketing System (Support)
3. Draft mode in composer - We want your feedback :)

Hi, Draft mode is effective to avoid wrong post.so I wish force to use Draft mode to agents by Admin setting.  

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• 加藤早織
• Creación 6 de julio de 2023 01:05
• 2 votos

1. Comunidad
2. Feedback - Ticketing System (Support)
3. Customize search results columns

Are there any updates? We are waiting for it to be offered as a standard feature.  

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• 加藤早織
• Editado 27 de abril de 2022 00:13
• 0 votos

1. Comunidad
2. Feedback - Ticketing System (Support)
3. Multiple opinions about agent workspace

> I have set the default display mode for internal memos when opening a ticket, but once I make a public reply, the input mode does not return to the internal memo and remains a public reply unless...

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• 加藤早織
• Creación 5 de abril de 2022 02:00
• 2 votos

1. Comunidad
2. Feedback - Help Center (Guide)
3. Drop Down Field: Searchable

+1  I am waiting for this update.

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• 加藤早織
• Creación 26 de julio de 2021 12:46
• 2 votos