Búsquedas recientes
No hay búsquedas recientes

Zac Milligan
Incorporación 19 sept 2024
·
Última actividad 19 sept 2024
Seguimientos
0
Seguidores
0
Actividad total
1
Votos
0
Suscripciones
0
RESUMEN DE LA ACTIVIDAD
INSIGNIAS
ARTÍCULOS
PUBLICACIONES
COMENTARIOS DE LA COMUNIDAD
COMENTARIOS DE ARTÍCULOS
RESUMEN DE LA ACTIVIDAD
Última actividad de Zac Milligan
Zac Milligan creó una publicación,
Hello All,
I have a custom field (Integrations) set up on both my organization fields and ticket fields. This field is a multiselect. I want to keep these fields in alignment, meaning, if a ticket is created by an organization, I can grab the integrations from the org field and populate the ticket field, or if the integrations are updated on the ticket field, I want to update the organization field.
Problem I'm running in to using triggers, is this seems to overwrite. For instance, if I have integrations A and B selected in my organization field, and open a ticket, A and B populate to my ticket field. However, if I add integration C to the ticket field, it is wiping A and B from the organization field and only showing C.
Is there a way around this or a better way to go about aligning these fields?
Publicado 19 sept 2024 · Zac Milligan
0
Seguidores
1
Voto
1
Comentario