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Marina Kutt's Avatar

Marina Kutt

Incorporación 04 may 2023

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Última actividad 27 feb 2025

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22

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10

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8

RESUMEN DE LA ACTIVIDAD

Última actividad de Marina Kutt

Marina Kutt hizo un comentario,

Comentario de la comunidad Feedback - Ticketing system (Support)

Hello! I've seen an announcement about this (from Feb 21), but I still cannot search per placeholder. Is there any refresh I need to do, or is this new improvement not available for everybody yet? Thanks!

Ver comentario · Publicado 27 feb 2025 · Marina Kutt

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Marina Kutt hizo un comentario,

ComentarioHow to customize the theme of the help center

Hi Ifra! Thanks for your reply. I don't think using segments will be the solution, as our users don't need to log in to see our HCs :) 

Ver comentario · Publicado 24 oct 2024 · Marina Kutt

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Marina Kutt hizo un comentario,

ComentarioHow to customize the theme of the help center

Hello! This is my dilemma. We have a help center that's general and has got different categories and sections (and articles, of course). Those appear in all our “product-based” help centers. On the other hand, each of those “product-based” help centers have got their categories and sections (and articles, of course). 

Now some of our articles only apply to some products. In-app (through the SDK), we are able to hide some articles from different products with labels. Is there a way to do that for the web-Help Center? 

Thanks!

Ver comentario · Publicado 21 oct 2024 · Marina Kutt

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Marina Kutt hizo un comentario,

Comentario de la comunidad Feedback - Help Center (Guide)

Hello Katarzyna Karpinska! Do you have any news on this, please?

Ver comentario · Publicado 04 may 2023 · Marina Kutt

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