Derek Hixon

1. Comunidad
2. Feedback - Help Center (Guide)
3. Feature Request: Add a notification banner to Help Center

+1

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• Derek Hixon
• Creación 28 de septiembre de 2022 20:52
• 0 votos

1. Comunidad
2. Zendesk Apps Framework (ZAF) Q&A
3. Creating a notification pop up banner

Tipene Hughes speaking for Lolu here, but if there are system outages happening, say an AWS event that's affecting login or a heavily used section of the product - having a banner across the top of...

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• Derek Hixon
• Creación 28 de septiembre de 2022 20:42
• 1 voto

1. Support
2. ...
3. Views, ticket status, and ticket fields
4. Can I add custom ticket statuses?

Just filled out google form from 6 months ago, but it's now over a year ago this thread said this was being planned? What's the story here?

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• Derek Hixon
• Editado 31 de mayo de 2022 16:00
• 0 votos

1. Guide
2. ...
3. How to customize the theme of the help center
4. How can I display an article or section in multiple sections or categories?

Thanks Tipene Hughes all set now, cheers!

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• Derek Hixon
• Creación 28 de febrero de 2022 15:59
• 0 votos

1. Guide
2. ...
3. How to customize the theme of the help center
4. How can I display an article or section in multiple sections or categories?

I was able to add an article to a section ok, however, the article doesn't show up on the category page so am now trying to also add the article to the section on the category page and am using the...

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• Derek Hixon
• Editado 25 de febrero de 2022 15:11
• 0 votos