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Rusty Mulvaney
Incorporación 02 feb 2024
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Última actividad 02 feb 2024
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Rusty Mulvaney hizo un comentario,
ComentarioTriggers and automations
I agree, this feature should be included with all plans. Creating trigger rules is not something that AI is needed for - it just doesn't make sense. From Zendesk's AI description
The following features are included in Zendesk Advanced AI:
- Intelligent triage
- Advanced bots
- AI-powered intents for bots
- Intelligence in the context panel
- Macro suggestions for admins
What does ANY of this have to do with triggers and adding a comment to a ticket?
Ver comentario · Publicado 02 feb 2024 · Rusty Mulvaney
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