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Zendesk (System User)

Incorporación 20 dic 2024

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Última actividad 15 ene 2025

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9

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5

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2

RESUMEN DE LA ACTIVIDAD

Última actividad de Zendesk (System User)

Zendesk (System User) hizo un comentario,

Comentario de la comunidad Feedback - Voice (Talk)
Comunidad

This seems pretty basic and we would like this too.

Ver comentario · Publicado 23 dic 2024 · Zendesk (System User)

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Zendesk (System User) creó una publicación,

Publicación Feedback - Voice (Talk)
Disable Callback number confirmation

When requesting a callback, callers are forced to hear an IVR menu: press 1 to confirm the phone number they called from, press 2 to enter a new one, or press 3 to return to the queue. It would be great to be able to disable this and just go with the number they called from (especially since this isn't available in all languages).

Publicado 20 dic 2024 · Zendesk (System User)

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3

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2

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