Búsquedas recientes


No hay búsquedas recientes

MatchMasters's Avatar

MatchMasters

Incorporación 01 feb 2022

·

Última actividad 25 jun 2024

Seguimientos

0

Seguidores

0

Actividad total

10

Votos

3

Suscripciones

4

RESUMEN DE LA ACTIVIDAD

Última actividad de MatchMasters

MatchMasters hizo un comentario,

ComentarioFormatting and customizing your email

Is there a place where we can see the differences? 

I don't understand what this change does. 

Ver comentario · Publicado 02 ago 2022 · MatchMasters

0

Seguidores

3

Votos

0

Comentarios


MatchMasters hizo un comentario,

ComentarioTicket customization

Hey Dane

 

We have created custom fields such as User ID, Log, Build etc, that we need to have on our ticket for the agents. However we don't want those fields to be shown to the end-user or at least make them non editable. 

When choosing one of the options other than Editable for end-users, those fields will come up empty in the zendesk ticket. 

Ver comentario · Publicado 01 feb 2022 · MatchMasters

0

Seguidores

1

Voto

0

Comentarios


MatchMasters hizo un comentario,

ComentarioTicket customization

Hello there,

 

When I pick read only for end users, or agent only on a specific field, it disappears entirely from the form and also showing up empty on Zendesk. 

 

Ver comentario · Publicado 01 feb 2022 · MatchMasters

0

Seguidores

1

Voto

0

Comentarios