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MatchMasters
Incorporación 01 feb 2022
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Última actividad 25 jun 2024
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MatchMasters hizo un comentario,
Is there a place where we can see the differences?
I don't understand what this change does.
Ver comentario · Publicado 02 ago 2022 · MatchMasters
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MatchMasters hizo un comentario,
Hey Dane
We have created custom fields such as User ID, Log, Build etc, that we need to have on our ticket for the agents. However we don't want those fields to be shown to the end-user or at least make them non editable.
When choosing one of the options other than Editable for end-users, those fields will come up empty in the zendesk ticket.
Ver comentario · Publicado 01 feb 2022 · MatchMasters
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MatchMasters hizo un comentario,
Hello there,
When I pick read only for end users, or agent only on a specific field, it disappears entirely from the form and also showing up empty on Zendesk.
Ver comentario · Publicado 01 feb 2022 · MatchMasters
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