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Sylvia King's Avatar

Sylvia King

Incorporación 03 mar 2022

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Última actividad 28 abr 2022

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Última actividad de Sylvia King

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ComentarioManaging your email

Commenting here to add that the Fall-back limitations for ticket updates by a user in an hour rule has consistently been a pain for our company. As we grow, we have customers and suppliers that will often send over 40 emails in the span of an hour (Fedex.com notifications, for example). We spend many man-hours recovering these suspended tickets and it often results in delayed information, which impacts our customers' experience. I really hope there is a fix in the pipeline that allows us to "whitelist" certain domains that can be excluded from this email loop rule.

Ver comentario · Publicado 23 mar 2022 · Sylvia King

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