Michelle Z.
-
Actividad total63
-
Última actividad
-
Miembro desde
-
Siguiendo0 usuarios
-
Lo siguen0 usuarios
-
Votos41
-
Suscripciones14
Resumen de la actividad
Última actividad de Michelle Z.-
Michelle Z. creó una publicación,
Option to view "next" Ticket when Searching
When I want to quickly surface tickets with specific attributes like a tag it would be awesome to be able to click through the ticket results without having to go back and forth from the ticket vie...
-
Michelle Z. hizo un comentario,
This is a safety and security issue for your clients and their frontline teams. It's disappointing this has yet to be prioritized.
-
Michelle Z. hizo un comentario,
Shiyu Zhu, you quoted a few months at the beginning of September for an anticipated release. Please share an updated timeline of when we can expect this to become available. Thank you!
-
Michelle Z. hizo un comentario,
If they are moving the tickets from one agent's queue back to unassigned in order to then assign the ticket to themselves, unchecking the following ticket setting should help prevent it! Hope that ...
-
Michelle Z. hizo un comentario,
We use this site to get quick info when we run into issues. It helps us know more immediately if it's a local network issue versus an issue on ZD's end. The last support ticket I submitted was on ...
-
Michelle Z. hizo un comentario,
Daniel Aron End of Q2 is right around the corner, how is this tracking?
-
Michelle Z. hizo un comentario,
Finally found the answer I was looking for, this is planned for Q2 22'. Posting here to help save anyone else time that might land here looking for the same answer :) https://support.zendesk.com/hc...
-
Michelle Z. hizo un comentario,
Is there a timeline for this? Shai Sy Dimayuga